If you've ever had the pleasure of going to a truly top-tier restaurant-- the kind of place that does NOT keep crayons tucked alongside the menus-- then you know what anticipatory service is like.  Don't misunderstand me, I can't remember the last time I went anywhere that nice...  but once upon a time, I did.  The waiter was amazing, delivering sauces, refills and other tidbits before I could even start looking to see where he was.
Chatting with Austin (my cousin in Colorado) one night, I was trying to convey how the Model S is designed to anticipate your needs.  It all starts when you walk up to the car to reach for a handle that isn't there...  or is it...?
 
 
